NON-EMERGENCY MEDICAL TRANSPORTATION MADE EASY

HEALING HEARTS

TRANSPORT

Increase patient comfort, safety, and trip efficiency with our mobility vehicles for a limited time and save more.

Convenience

We offer flexible booking options to suit your transportation needs.

Reliability

Our vehicles are maintained to the highest standards of safety.

Affordable Rates

We believe that everyone deserves accessible transportation.

NON-EMERGENCY MEDICAL TRANSPORTATION MADE EASY

HEALING HEARTS TRANSPORT

Increase patient comfort, safety, and trip efficiency with our mobility vehicles for a limited time and save more.

Convenience

We offer flexible rental options to suit your transportation needs.

Reliability

Our vehicles are maintained to the highest standards of safety.

Affordable Rates

We believe that everyone deserves accessible transportation.

How It Works

How It Works

Doctor Visit Transport

Our services

Our NEMT service is ideal for individuals who need transport to medical appointments, hospital visits, dialysis treatments, or rehabilitation sessions. Whether you need a ride for a routine check-up or regular therapy, we are here to ensure you get there safely and comfortably.

Our NEMT services include:

  • Doctor’s appointments (specialist or general)
  • Dialysis treatments
  • Physical therapy and rehabilitation
  • Hospital visits or discharge
  • Prescription pickups
  • Routine check-ups
  • Outpatient services
  • Medical-related errands

Doctor Visit Transport

Our services

Our NEMT service is ideal for individuals who need transport to medical appointments, hospital visits, dialysis treatments, or rehabilitation sessions. Whether you need a ride for a routine check-up or regular therapy, we are here to ensure you get there safely and comfortably.

Our NEMT services include:

  • Doctor’s appointments (specialist or general)
  • Dialysis treatments
  • Physical therapy and rehabilitation
  • Hospital visits or discharge
  • Prescription pickups
  • Routine check-ups
  • Outpatient services
  • Medical-related errands

Medical care rides

Our NEMT service is ideal for individuals who need transport to medical appointments, hospital visits, dialysis treatments, or rehabilitation sessions. Whether you need a ride for a routine check-up or regular therapy, we are here to ensure you get there safely and comfortably.

We Accept Insurance

To ensure that our clients have enough access to our services, we accept several insurance plans.

We Accept Insurance

To ensure that our clients have enough access to our services, we accept several insurance plans.

We Accept Insurance

To ensure that our clients have enough access to our services, we accept several insurance plans.

Get your Insurance Coverage

If you or a loved one needs non-emergency medical transportation (NEMT), don’t let insurance concerns hold you back. Healing Hearts Transport is here to help you navigate your health insurance coverage and ensure you get the rides you need to attend medical appointments, treatments, or therapies.

Whether you have Medicaid, Medicare, or private insurance, we’re here to make the process as smooth as possible.

Find out more

Contact us today to:

  • Verify your insurance coverage for NEMT services.
  • Receive assistance with pre-authorization and medical documentation.
  • Ensure that your ride to medical appointments is covered and affordable.

Don’t wait! Call us now to start the process and schedule your ride. Healing Hearts Transport – Safe, reliable, and insured transportation, just when you need it!

Medical care rides

Doctor visit transport If you or a loved one needs non-emergency medical transportation (NEMT), don’t let insurance concerns hold you back. Healing Hearts Transport is here to help you navigate your health insurance coverage and ensure you get the rides you need to attend medical appointments, treatments, or therapies.

Find out more

Get your Insurance Coverage

If you or a loved one needs non-emergency medical transportation (NEMT), don’t let insurance concerns hold you back. Healing Hearts Transport is here to help you navigate your health insurance coverage and ensure you get the rides you need to attend medical appointments, treatments, or therapies.

Whether you have Medicaid, Medicare, or private insurance, we’re here to make the process as smooth as possible.

Contact us today to:

  • Verify your insurance coverage for NEMT services.
  • Receive assistance with pre-authorization and medical documentation.
  • Ensure that your ride to medical appointments is covered and affordable.

Don’t wait! Call us now to start the process and schedule your ride. Healing Hearts Transport – Safe, reliable, and insured transportation, just when you need it!

Find out more

Frequently asked questions

Non-emergency medical transportation (NEMT) refers to transportation services for individuals who need assistance getting to medical appointments, treatments, or therapy sessions but do not require emergency medical care. This service is ideal for individuals with limited mobility, chronic conditions, or disabilities who cannot drive themselves or use public transportation.

Our NEMT services are available to anyone who needs transportation to a medical appointment or treatment and cannot use public transportation or drive themselves due to a medical condition. This includes individuals in wheelchairs, those with mobility issues, elderly patients, and those with medical conditions requiring transportation assistance.

Eligibility for NEMT services is typically determined based on your medical condition and transportation needs. If your healthcare provider determines that you need assistance traveling to a medical appointment, you may qualify for NEMT. Health insurance plans such as Medicaid, Medicare, and some private insurance providers may cover the cost of NEMT services.

Many insurance plans, including Medicaid, Medicare, and some private health insurance providers, cover the cost of non-emergency medical transportation if it is deemed medically necessary. We can assist you in verifying your insurance coverage and confirming whether NEMT services are covered under your plan.

Yes, most insurance providers require a doctor’s note or medical documentation stating that transportation is medically necessary. This may include a prescription for NEMT or other supporting documentation. Healing Hearts Transport can assist you in gathering the required paperwork to ensure that your transportation needs are covered.

Scheduling a ride with us is simple! You can book a ride by:

  • Calling our office at 910 207 7834.
  • Sending an email to info@healingheartnc.com.
  • Using our online booking system if applicable. Be sure to schedule your ride at least 24-48 hours in advance to ensure availability, especially for longer trips or appointments.

Payment for NEMT services can be processed through your insurance (if applicable), or you can pay out-of-pocket. We accept various forms of payment, including credit/debit cards and checks. For insurance-covered services, we will work with your provider to handle billing.

We recommend scheduling your ride at least 24-48 hours in advance to ensure availability and to accommodate any special needs or requests. For recurring medical appointments, you can also set up a regular schedule to make future bookings easier.

On the day of your appointment, our driver will arrive at your home or pickup location at the scheduled time. They will assist you in entering the mobility van safely and ensure that you are comfortable throughout the ride. Our vehicles are equipped with features like wheelchair ramps and lifts, as well as ample space for medical equipment if needed.

At Healing Hearts Transport, we use specially equipped mobility vans designed to provide safe and comfortable transportation for individuals with limited mobility. Our vans are fully equipped with wheelchair ramps, lifts, and ample seating to accommodate patients and their caregivers.

Yes, caregivers or family members can accompany you on your ride. In fact, for many passengers, having a caregiver present during transportation is essential. Be sure to notify us in advance if you’ll need a caregiver to join you on your trip so we can make any necessary accommodations.

There may be distance limits depending on your specific situation and insurance coverage. For longer trips, we will work with you to arrange transportation and ensure that you get to your medical appointment safely and comfortably. Please contact us in advance for any long-distance travel to confirm availability and coverage.

To avoid charges for a no-show or late cancellation, please inform us at least 24 hours in advance if you need to cancel or reschedule your ride. If you do not cancel in time or miss your ride, a cancellation fee may apply. We aim to be as flexible as possible, so please reach out if you have any questions or need assistance.

Yes, our drivers are specially trained to assist individuals with mobility challenges and other medical needs. They are compassionate, courteous, and equipped to help you during the transportation process, ensuring that you are comfortable and safe from start to finish.

Frequently asked questions

Non-emergency medical transportation (NEMT) refers to transportation services for individuals who need assistance getting to medical appointments, treatments, or therapy sessions but do not require emergency medical care. This service is ideal for individuals with limited mobility, chronic conditions, or disabilities who cannot drive themselves or use public transportation.

Our NEMT services are available to anyone who needs transportation to a medical appointment or treatment and cannot use public transportation or drive themselves due to a medical condition. This includes individuals in wheelchairs, those with mobility issues, elderly patients, and those with medical conditions requiring transportation assistance.

Eligibility for NEMT services is typically determined based on your medical condition and transportation needs. If your healthcare provider determines that you need assistance traveling to a medical appointment, you may qualify for NEMT. Health insurance plans such as Medicaid, Medicare, and some private insurance providers may cover the cost of NEMT services.

Many insurance plans, including Medicaid, Medicare, and some private health insurance providers, cover the cost of non-emergency medical transportation if it is deemed medically necessary. We can assist you in verifying your insurance coverage and confirming whether NEMT services are covered under your plan.

Yes, most insurance providers require a doctor’s note or medical documentation stating that transportation is medically necessary. This may include a prescription for NEMT or other supporting documentation. Healing Hearts Transport can assist you in gathering the required paperwork to ensure that your transportation needs are covered.

Scheduling a ride with us is simple! You can book a ride by:

  • Calling our office at 910 207 7834.
  • Sending an email to info@healingheartnc.com.
  • Using our online booking system if applicable. Be sure to schedule your ride at least 24-48 hours in advance to ensure availability, especially for longer trips or appointments.

Payment for NEMT services can be processed through your insurance (if applicable), or you can pay out-of-pocket. We accept various forms of payment, including credit/debit cards and checks. For insurance-covered services, we will work with your provider to handle billing.

We recommend scheduling your ride at least 24-48 hours in advance to ensure availability and to accommodate any special needs or requests. For recurring medical appointments, you can also set up a regular schedule to make future bookings easier.

On the day of your appointment, our driver will arrive at your home or pickup location at the scheduled time. They will assist you in entering the mobility van safely and ensure that you are comfortable throughout the ride. Our vehicles are equipped with features like wheelchair ramps and lifts, as well as ample space for medical equipment if needed.

At Healing Hearts Transport, we use specially equipped mobility vans designed to provide safe and comfortable transportation for individuals with limited mobility. Our vans are fully equipped with wheelchair ramps, lifts, and ample seating to accommodate patients and their caregivers.

Yes, caregivers or family members can accompany you on your ride. In fact, for many passengers, having a caregiver present during transportation is essential. Be sure to notify us in advance if you’ll need a caregiver to join you on your trip so we can make any necessary accommodations.

There may be distance limits depending on your specific situation and insurance coverage. For longer trips, we will work with you to arrange transportation and ensure that you get to your medical appointment safely and comfortably. Please contact us in advance for any long-distance travel to confirm availability and coverage.

To avoid charges for a no-show or late cancellation, please inform us at least 24 hours in advance if you need to cancel or reschedule your ride. If you do not cancel in time or miss your ride, a cancellation fee may apply. We aim to be as flexible as possible, so please reach out if you have any questions or need assistance.

Yes, our drivers are specially trained to assist individuals with mobility challenges and other medical needs. They are compassionate, courteous, and equipped to help you during the transportation process, ensuring that you are comfortable and safe from start to finish.